Client relationship

Being in global professional service business over 15 years this video clip is so tru, sad to say. So many times you are forced to these discussion about "test phase", "i am not a decison maker", "this couldnt cost this much", "yes I know the budget is used but my wife didnt like the colocrs, so would you just for me think them again".... etc. How do you feel?

Credits to ones who did this. Saved my day :-)

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